Shipping CostWe are happy to offer free standard shipping for orders over R 2,000. All other orders will be shipped for a R 75 flat-rate shipping.
Shipping & Delivery TimesAs COVID-19 continues to spread worldwide, our current delivery time is 5-7 business days from the date of purchase.
We will do our best to deliver your orders in time and ask for your understanding should your order arrive later than expected.
Shipping TermsWe do not deliver to P.O. Boxes.
An adult signature will be required for orders over R 75 at the time of delivery.
ReturnsWe want you to be happy with your order! If you'd like to return your order for any reason, simply contact within 30 days of your receipt for a full refund.
If the refund request is due to a product quality issue, we will send you a return label to return the product to us. You will not be responsible for any shipping charges.
If the refund request is for any other reason, once your return request is approved, you may ship the order back to us using any carrier you prefer. We do not provide return labels and you are responsible for the return shipping costs as well as the shipping costs incurred to ship your order to you. Please contact us before you send your shipment.
To be eligible for a return, your item must be unused, in brand new condition, and in the same condition that you received it. It must also be in the original packaging. Clearance, discontinued or sale items are not eligible for returns or exchanges.
Once we receive your return, please allow 7-14 business days for processing. Credits can only be refunded to the same credit card the purchase was made on. If an item was purchased as a gift, we can either refund the original credit card or an exchange can be made.